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Make a data protection complaint

You have a legal right to complain to us directly, and we take that seriously — Data Protection Act 2018, section 164A. We'll acknowledge your complaint within 30 days and tell you the outcome.

You can also complain to the regulator at any time — but telling us first is often the fastest way to get something put right.

We'll use this to confirm your complaint and to tell you the outcome — nothing else.

Tell us what happened, when, and what you'd like us to do about it. Please include enough detail for us to look into it (at least a couple of sentences).